Privacy Policy
Welcome to Artisan Turning. We are a small artisan business based in the UK, specializing in hand-turned wooden bowls. This Privacy Policy explains how we collect and manage your personal data when you visit our site or purchase our work.
1. Who we are
2. What information we collect
We collect information necessary to process your purchase, including your name, email address, delivery address, and payment confirmation. We may also collect browsing data through cookies.
3. How we use your information
Your data is used to ship your artisan bowls, send order updates, handle customer queries, and comply with tax and bookkeeping requirements for a UK small business.
4. Legal basis for using your data
We process your data primarily to fulfill our contract with you (shipping your order). We also process data where we have a legal obligation or a legitimate interest in running our shop efficiently.
5. Sharing your information
We share necessary details with shipping providers (such as Royal Mail) and our website host (Wix.com). We never sell your personal information to third parties for marketing purposes.
6. How long we keep your information
We retain order records for up to 7 years to satisfy UK tax laws. Personal data used for communication is kept only as long as necessary to serve your requests.
7. Cookies and analytics
Our website uses cookies to provide essential features like the shopping cart and to analyze website performance. You can manage your cookie preferences through your browser settings.
8. Your rights (UK / EU customers)
You have the right to access, correct, or request the deletion of your personal data. You also have the right to object to processing. To exercise these rights, please contact us directly.
9. Contact us
If you have questions about this policy or your data, please contact David at David@artisanturning.co.uk or use the contact form available in the footer of this website.
10. Changes to this policy
We may update this policy occasionally. Any changes will be posted on this page with an updated revision date. Policy last updated: June 2024.